Cancellations & Returns

To ensure your order ships in a timely manner, orders are placed into production immediately, therefore we are unable to make any changes to the order or cancel it once it is placed.

Due to the custom nature of personalized item, we cannot accept returns on any item that has been personalized. If you receive a item with an error in the personalization, please contact us immediately for a replacement.
Face masks - both personalized or not are not returnable at any time.
T-shirts are also not returnable at any time as they are made to order.

Standard Return Policy: Due to the ongoing pandemic, we are unable to accept returns on any items at this time.
If you receive an incorrect, damaged or defective product, please contact us immediately for a replacement. Requests after 30 days of receipt or unauthorized returns will be denied.